Cant download app error 940

The cause of this error comes from Google servers themselves. First, we should tell you that waiting is a good idea, but other solutions work for some users. The first thing to do is to clear the cache and data of the Play Store app.

To do this, go into the Settings , tap Applications and look for the Play Store. You can then delete the cache and data. On some smartphones, you must enter the Storage tab to see this option. This should fix the problem, but if it persists, you have to go to your account settings and delete your phone's Google account. Once you've done that you just need to re-add it. Do the same for Google Services Framework. Remove and re-add your Gmail account, restart your device and then re-add your Gmail account.

This error message often appears when updating or downloading an app. Google's servers are unable to retrieve information from your Google account. You can delete and re-register, but wait a few hours to see if the problem persists first. Sometimes it'll just take care of itself. This error appears when you want to use a Google Play card.

The problem seems to exist in several countries. First, try restarting your device and try using the card again. The Play Store will then return to its original version and the problem should be gone. Remove your Google account. Remove all synced accounts. Restart your device and try again. Strangely, this problem is quite common on Android devices. But rest assured, we have three possible solutions to deal with it. One of these tips should hopefully resolve your problem.

Enter the Accounts tab in the settings of your phone. Then remove your Google account and add it again. If everything works fine after, then it was a simple error that's sometimes displayed after an update. Delete the data from this menu you can also clear the cache. Maybe the problem is not really in your authentication, but the Play Store itself. You might need to disable the Play Store to get this started.

That way you get the initial Play Store version that you had when you first purchased the phone. After that, you just have to update it and then re-register.

Try again in Google Play Store. Make sure you have Google Play Services installed. If the problem persists, go to the application list and enter Google Play Services and disable the application.

It will then ask if you want to restore the factory settings and you just have to confirm. If this does not solve the problem, you should contact Google support. Error 18 has been around since late and happens when you want to reinstall an application that you already had in the past. There is no quick fix to this problem, but some tricks can help. After going on several forums, it seems that some users were able to resolve error 18 by disconnecting and reconnecting the SD or microSD memory card.

However, it does not appear that it's working for all users. If the problem persists, you can try to contact Google's online support. The final and drastic solution is a factory reset. If your phone is rooted, you can delete this folder, which should permanently resolve the problem. If you don't want to root your device, there is another solution. Use file explorer to access the folder. To do this, I suggest you check out our best file managers for Android article.

You need a root manager to solve this one. In that folder, locate the package name of the app causing trouble this can be found by looking at the URL of the app on the Play Store website.

Delete the entire folder. Try reinstalling the app. This is a mysterious problem, which occurs when Google Play thinks an application is compatible with a device, but it actually isn't. It can then cause the error to occur and recur on all your other devices, including those that are compatible. Generally, there isn't anything you need to do on your side, since this error will solve itself after a few hours. The cause of the problem? An application signature concern.

If you have developer knowledge, you can try to resolve it by signing the application again with the JDK tool 1. If the error persists more than 48 hours, contact Google Support. If the problem persists, try downloading the app from the Play Store website. Now repeat the process above, but replace Google Play Store with Google Play Services at step two and then attempt your download again. If that doesn't work, don't worry - the issue has now been resolved and a fix is being rolled out in the next version of the Play Store app.

The download is impossible and the request is 'forbidden'. This usually happens when two Google accounts are used to buy applications on one device. Go the Google Play Store with the correct Google account. Uninstall the application in question. Try to get the app from Google Play again and tap the purchase button. Clear the proxy you have possibly set up, by going into the Settings , then choose Wireless and Networks or More networks and then Mobile Network.

You can always reinstate the proxy afterwards. Another solution would be to erase your entire search history, which you can do in the Play Store itself by choosing the Settings button. Next, select Clear search history. Try creating a new Google account and using it for the Play Store instead.

Go to the Google Play, and select the menu button again. Then select Accounts and choose the New Gmail account. Then reinstall the app. Apps cannot be downloaded. This particular error can occur if you've reset the Google account you used to register on your phone, if you've restored your device to its factory settings, or if you've registered a new account on your phone.

A classic clearing of the cache will hopefully do the trick. Downloading applications or updates is impossible. If you use a proxy, remember that it may cause problems with the operation of the Google Play Store. In Settings , find Apps or Application manager , then swipe to All. Scroll down to Google Services and tap on Clear data and then Force stop. Do the same with the Google Play Store app and clear the cache from your internet browser.

Remove your Google account by going to the Settings for your device, then Accounts and Google. Hit Remove account. Reboot your Android and add the account once again. Next, in the Settings , go to Apps and swipe to All.

Scroll down to Google Services , then click Clear data and finally Force stop. Here, select Clear data and then Force stop. Do the same on the Google Play Store app. Note: If the problem is not solved, try deleting the Dalvik cache. To do this, enter the custom recovery mode only if you have root. This option applies to all users and can be done in recovery mode.

Beware, it will wipe your data so make sure you have backed up everything you wish to keep. Delete data from Google Services Framework as well note: this will assign a new Google ID to your device, as if you had factory reset it, meaning your Google apps may temporarily act up afterward. Clear out your Play Store data. Disable your SD card, if you have one.

If your phone is rooted, you can delete the app's APK and reinstall it. The problem is that the cache of your device is full. Delete unneeded applications and files. Restart your smartphone in recovery mode by pressing the volume down, power and home buttons for Samsung devices , or volume down and power for most other devices.

This mode provides a few more options. Select Wipe cache partition by navigating between options with the volume rocker. Confirm using the power button.

If you can't open the Google Play Store or perform downloads, then surely you have the error. Once you have done this, go into Accounts and delete your Google Account. Then restart your phone, input and synchronize your Google account again, then let your phone sit for five minutes without touching it. After these five minutes are over, the error should not bother you anymore. You need to find out what app has the same permissions as the one you're trying to install and uninstall the problem app.

To do this, find the APK file for the app you are trying to install and attempt to restore the app using a Lucky Patcher backup. The tool should present a window alerting you to which app is producing the conflict. This is the app you need to uninstall. This often occurs when downloading or updating an app. Errors and are similar and resolved in the same way. With problems downloading and installing the application, you must clear the cache and data of the Play Store app.

If that does not work, uninstall the updates. Return to the Play Store and try to install the app. If the problem persists, you probably have your app on an external card to transfer it to the internal memory. Then you can send it to the SD card once the application is installed. Here, select Clear data. Switch from Wi-Fi to mobile network data services. Only do this if you are comfortable using up data on your mobile plan.

There is simply no more space on your Android. Eliminate all unnecessary data, such as music, videos or large applications. Delete your Google account, restart your device and add your account back again in the app Settings. You could also try using an alternative account.

Restart your device, open Google Play Store and try to download the app again. Try deleting the cache of the Google Play Store application. As a last resort, remove your Google account, restart the device and enter it again. The download is impossible: error while syncing your Google account or insufficient cache memory. Remove your Google account and delete any useless applications that are taking up space. Next, reboot your device in recovery mode. Select Wipe cache partition and start your device as usual.

Set up your Google account once again. Usually occurs when trying to download larger applications. The app downloads, but the error message is displayed, saying the installation was unsuccessful do to an error.

Once you've done this, try downloading the problem app again. Wait a few minutes until the Google Play Store is completely upgraded. Tap on Clear data and then Force stop. Do the same with the Google Play Store application. You have probably guessed by now that there is a standard way to alleviate some of these errors, so if you're experiencing a different problem to those mentioned above, you could try following the same steps. In the same place, scroll down to Download Manager and press Clear cache and Clear data for that too.

Try the update again. This error pops up when you're trying to update apps and seems to occur when the Google Play Store is down, or there is some sort of server error. Try updating the app later. It appears to be a temporary problem on Google's end, so will just have to wait it out. First, get a refund from the Play Store, which you can do within 15 minutes of purchasing. To do this, select the repayment option in the Play Store.

Next, go into the Settings of your device and choose Applications and swipe left until you see All apps. Now scroll down to Google Play and choose it. Here, select Clear cache.

If the problem persists, choose Clear data as well. Disable your SD memory card. Head back to the Play Store and try downloading or updating the app again. Move the app to your device's internal memory. Head back to the Play Store, try downloading or updating the app again, and if it works, move it back to the SD card. Error commonly appears on Wiko phones running Android 5. Try this if you have an issue when you update or download apps from the App Store on your iPhone, iPad, or iPod touch.

If a blue account button appears at the top of the App Store, you might not be signed in. Tap it and sign in with your Apple ID. Learn what to do if you forgot your password. Learn what to do if you can't open the App Store. In the App Store, try to update the app manually. You might need to have a payment method on file, even if the app that you want to download is free.

See what payment method you have on file and make sure that it isn't expired, declined, or failed. Contact Apple Support for assistance. From the Home Screen, touch and hold the app. From the menu that appears, choose Prioritize Download. Restart your iPhone or restart your iPad.